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What's New !

A Listing of Changes during the last 3 years.

March 4, 2010
Upgrades of disk space and other features occurred.  Disk space was doubled on most plans. Additional bandwidth was added to some plans.

February 10, 2010
Automatic Failure Switching technology and processes where put into place.  Web sites (and email) are dynamically copied and updated to several servers in real time.  If your server goes down, the switching system temporarily redirects incoming traffic to another server that has a copy of your web site and email.  Your site could still be down for a couple of minutes while the switch occurs, but you won’t be down for long periods. 

September 4, 2009 -  A New advanced server plan was added for high bandwidth and high resource customers. Additional bandwidth was added to all accounts.

June 17, 2009 -  Upgrades to newer software versions of cPanel (your web control panel), MySQL, and server software.

March 10, 2009 -  A new "Personal" plan has been added to our hosting packages.  Also, Domain registration prices have decreased.

December 14, 2008 -  We have a 24 hour, 7 day a week email support system.  Our target for emergency response time is 30 minutes.  We have an emergency support desk in addition to the customer service desk for routine matters.

September 17, 2008 -  We completed migration of our customers to new servers located in the new NAC data center.  This allows us to offer better pricing and more reliability.

August 1, 2008-  A "whisper feature" is now available to the list of add-on services available for the Kall8 Toll-Free telephone service.  This feature allows a message to be whispered into the ear of the person answering the phone.  It can inform you which advertisement the caller is responding, or which number the caller dialed to contact you, or anything you choose to hear.  You record your own whisper message.

May 12, 2008 - Favorable Wall Street Journal quotes about the Toll-free telephone service.  Article mentioned below:
"Gettting an 800 Number" - April 12, 2005; Page D1
The Problem: Your child rarely calls home.
The Solution: Consider an 800 number for the family. These services have been around for years, but often with exorbitant per-minute charges. Now prices are dropping, though they can still add up.  Kall8, an add-on to your regular phone service, costs $2 to set up and $2 a month; most incoming calls are 6.9 cents a minute.

Though the monthly fees are often higher, traditional phone carriers offer the service too.  AT&T and SBC charge $2.95 a month; AT&T calls are 15 cents a minute and SBC's per-minute price is a dime; neither charges a setup fee.  Even Internet-calling companies now have the service.  Vonage, for example, levies a $9.99 setup fee and $4.99 per month, for 100 minutes of calls. Such providers can be attractive for heavy users.  The Caveat: Calls made from a pay phone typically cost an extra 25 cents to 50 cents.

April 10, 2008 - Excess bandwidth fees have been reduced by 25%.  Most hosting accounts (99.4%) will never go over the hosting package limits of our basic plan.

February 15, 2008 - CartIt shopping cart is no longer recommended or used by Sturdy Link.  CartIt has failed to support their product, but still sells it.  We strongly advise to stay away from it due to lack of support.

December 15, 2007 - All hosting accounts can enjoy more free web space and bandwidth.  The Bronze plan (least expensive plan) was doubled from 200 MB to 400 MB of disk space, and bandwidth increased from 7.5GB to 10GB per month.  Other higher end hosting packages were upgraded as well. 

November 9, 2007 - Server software was upgraded on all servers to support the latest versions of all software.

September 10, 2007 - Toll-Free Service Information Emails.  For Toll Free phone service customers, you can now track your calls better.  A free feature is now in your control panel that lets you receive call detail information in real time about the call length, ring-to number, Caller ID, etc.

August 8, 2007 - Conferencing Ability for Toll-Free service.  For customers of the Toll Free Phone Service, a new feature was added that allows you to conference several people whom call into your toll-free lines.



 

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