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Setting Up Your E-mail Accounts

Enter your Control Panel (http://yourdomainname.com/menu) and click on the Mail Manager link.

 

Once you are in the Mail Manager, you will notice that you already have a default mailbox and also a mailbox with your username that was setup with the account.

The default box acts as a catchall box and it is automatically set up to forward to the mailbox with your username. If you do not want to use the mailbox with your username, you can delete this address by clicking on the link for this address on the left side of the screen. Once you do this, you will also need to do one of two things, either setup a new mailbox and have your default mail forwarding to that box, or enter the default box through the link to it on the left and set that box to Bounce Default e-mail (i.e. reject all e-mail that does not have an address.)

NOTE: The default mailbox is setup to get all e-mail addressed to all_addresses@yourdomain.com that do not have mailboxes setup for them. For example, you use marc@yourdomain.com and someone sends an e-mail to mark@yourdomain.com. This message would be forwarded to the default box.

To add a new e-mail address:

  1. Click on the New Address link.
  2. Enter a username for the account. This will be the e-mail address you want to use without the @yourdomain.com, example: "sales" in the address "sales@yourdomain.com"
  3. Setup a password for the specific e-mail address. This can be whatever you would like it to be.
  4. When you are finished, be sure to click "Add".

 

When you create or edit a mailbox you'll see the screen below. You can forward email to your ISP account  above) save mail on the server for downloading, and create auto-responders.

We Recommend that you forward your mail boxes to your dial-up email account(s) (as in the example image above) or forward to a single email account rather than pop each individual account(s), especially if you have your email application (say Outlook Express, etc.) checking for email every 5 minutes or so. You will have fewer "can't retrieve email at this time" or "password not working" messages if you do so. Forwarding mail to dial-up account(s) is how we have all of our boxes set both personal and business.

Setting up your email accounts / Step 2:
Once you've configured your email accounts on the server from your control panel you'll need to update the email client program on the computer(s) that you want to use to send and receive email.

While there are a large number of e-mail clients available for you to use, we have screen shots for a few of the more popular programs for your assistance. Please click on the link to the right for the e-mail client that you are using. You will need the username and password for the e-mail account that you just setup. If your ISP offers access to their SMTP server you should choose that for your "SMTP Server" in your mail program settings - it's more efficient and faster than using ours. If your ISP does not permit that, then use "mail.yourdomain.com" as both incoming and outgoing (SMTP) server.
 

Email Client Programs

Outlook 98

Eudora Light

Outlook 2000

Eudora Pro
 

 

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